Frequently Asked Questions
Everything you need to know about brewing the perfect cup at home.
How long will it take for my coffee gear to arrive?
We process most orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
What is your return policy on brewing equipment?
We offer a 30-day return policy for unused equipment in its original packaging. Please note that for hygiene and safety reasons, we cannot accept returns on opened bags of coffee beans.
Do you offer a warranty on electric grinders and kettles?
Yes, all electrical appliances are covered by a minimum one-year manufacturer's warranty. If you experience any technical issues, contact our support team to facilitate a repair or replacement.
Can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products suitable for professional cafe use?
While we specialize in premium home brewing gear, many of our products—including our scales, drippers, and grinders—are industry-standard and frequently used by professional baristas worldwide.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.